Our Terms & Conditions
Clear, fair terms that protect both your interests and ours while ensuring the best possible wellness service experience.
At Bloom & Balance, we believe in transparency and building a foundation of mutual respect. These terms and conditions establish clear expectations for our professional wellness services and community platform, fostering a trustworthy and supportive environment for all. We encourage you to review them thoroughly.
Terms of Service Overview
Welcome to Bloom & Balance. These Terms of Service outline the agreement between you and Bloom & Balance concerning your use of our website, health programs, and all associated services. By accessing or using any part of our services, you signify your acceptance and agreement to be bound by these terms.
- Purpose: These terms govern your engagement with all services provided by Bloom & Balance, including personalized wellness programs, daily health blog content, educational workshops, curated product recommendations, and our community feedback platform.
- User Agreement: Your continued use of our services constitutes your explicit agreement to these terms. If you do not agree, please do not use our services.
- Scope: This agreement applies to all users of the site, including browsers, customers, merchants, and contributors of content.
- Updates to Terms: We may update these terms periodically to reflect changes in our services or legal requirements. We will notify you of any significant changes by posting the new terms on our website with an updated effective date. Your continued use after such changes means you accept the revised terms.
- Questions: For any questions regarding these terms of service, please contact us at [email protected].
Service Description and Professional Boundaries
Bloom & Balance provides comprehensive wellness education and support designed for adults aged 35 and above. Our services are tailored to empower you with knowledge and tools for lifestyle upgrades and health optimization.
- Wellness Services: We offer personalized wellness programs, group workshops, health consultations, and a curated selection of product recommendations aimed at improving overall well-being.
- Professional Scope: Our wellness coaches and consultants operate within their certified scope of practice, providing guidance, education, and support. They do not diagnose, treat, or cure any disease or medical condition.
- Medical Disclaimer: The information and services provided by Bloom & Balance are for educational and informational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
- Educational Nature: All content, programs, and consultations are designed to be educational, helping you make informed decisions about your health. You are solely responsible for your health decisions and actions.
- Certification & Licensing: Our professionals hold relevant certifications in their wellness fields. We ensure all advice adheres to ethical and professional standards within the wellness coaching industry.
User Responsibilities and Community Guidelines
To maintain a positive and supportive environment within the Bloom & Balance community, we ask all users to adhere to certain responsibilities and guidelines.
- Accurate Information: You agree to provide accurate, current, and complete information during registration and throughout your use of our services.
- Acceptable Use: You are responsible for your own conduct and content on our platforms, including the community feedback section. Please engage respectfully and constructively.
- Prohibited Activities: This includes, but is not limited to, posting offensive, illegal, discriminatory, or harmful content; engaging in harassment; distributing spam; or attempting to interfere with the proper working of our services.
- Consequences of Violations: Violations of these guidelines may result in temporary suspension or permanent termination of your access to our services, at our sole discretion.
- Respect & Professionalism: We foster a community of mutual respect. Please treat fellow members and Bloom & Balance staff with courtesy and professionalism at all times.
Payment Terms and Cancellation Policies
Understanding our payment and cancellation policies ensures a smooth experience with Bloom & Balance services.
- Payment Terms: All fees for services, programs, and consultations are due at the time of booking or as specified in your individual service agreement. We accept major credit cards and other secure payment methods as indicated on our platform.
- Cancellation & Refund Policies:
- Consultations: Cancellations made at least 24 hours in advance will receive a full refund. Cancellations within 24 hours or no-shows are non-refundable.
- Workshops: Refunds for workshop cancellations are available up to 72 hours before the event. Within 72 hours, a credit for a future workshop may be offered at our discretion.
- Programs: Program-specific cancellation and refund policies will be clearly outlined in your personalized program agreement.
- Late Payments: For services allowing deferred payment plans, late payments may incur a fee, and continued delinquency may result in the suspension of services until the account is brought current.
- Payment Security: We use secure, encrypted payment processing services to protect your financial information.
- Billing Disputes: If you have a billing inquiry or dispute, please contact our support team at [email protected] within 30 days of the charge in question to resolve the issue promptly.
Questions about our Terms?
We are here to help clarify any part of our terms and conditions. Your understanding is important to us.
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